Visibility: Public

Last Updated: 10.16.25

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This integration is in beta. Please reach out Inventive team for instructions to configure.

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Step 1: Enable Integrations

• As admin, go to the Settings page and select Integrations, or access it directly using this [link].

• By enabling an integration, its corresponding option will appear in the side drawer within KH.

Step 2: Connect your account

• Go to the Knowledge Hub and open the integration you want to connect and click Connect My account

• When you click the button, a pop-up will appear — just fill you zendesk domain and click Connect.

• The next step is to log in with the account you want to connect

Step 3: Add Files into integration